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Daniel Brown
Daniel Brown

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Jun 2, 2022

Good Zoom Habits Should Start Now

I’m typically brought into the cohort after the nuts and bolts are in plate and it’s time for “polish”. By then, you (hopefully) know what you want to say about your startup and it’s time to focus on how you’re saying it. We’ll dig into these items in more depth…

Zoom Meetings

5 min read

Good Zoom Habits Should Start Now
Good Zoom Habits Should Start Now
Zoom Meetings

5 min read


Sep 7, 2020

Why do we talk louder to non-native speakers?

Twice in the last month, I’ve overheard two different neighbors attempt to communicate with contractors performing work on their homes. In both cases, the contractors spoke just enough English to get by and both neighbors’ remedy for the language barrier was the same — talking louder and slower. This, of…

Deafness

3 min read

Why do we talk louder to non-native speakers?
Why do we talk louder to non-native speakers?
Deafness

3 min read


Aug 31, 2020

The Framing Effect: A Glass of Water and a Used Mattress

During an emergency trip to the hospital, I was inevitably asked for a urine sample to help diagnose the shooting pain in my abdomen. Unfortunately, the timing of their request didn’t coincide with my ability to provide one. “No problem”, said the nurse, “whenever you’re ready” and left a specimen…

Behavioral Economics

4 min read

The Framing Effect: A Glass of Water and a Used Mattress
The Framing Effect: A Glass of Water and a Used Mattress
Behavioral Economics

4 min read


Aug 31, 2020

Deaf Dogs and Psychological Nudges

Driving in Vermont, I came across a brilliant (though likely unintentional) psychological “nudge.” It was traffic sign of sorts nailed to a tree in someone’s yard. The sign read Drive Slowly Deaf Dog Now, before reading further, I encourage you to ponder those words for a few moments. (I certainly…

Behavioral Economics

3 min read

Deaf Dogs and Psychological Nudges
Deaf Dogs and Psychological Nudges
Behavioral Economics

3 min read


Published in

The Startup

·Jul 6, 2020

Everyone’s on Camera and Nobody Knows What They’re Doing

Being on camera is unintuitive, uncomfortable, and unnatural. It combines all of the unsettling fear of public speaking with the social disconnect of not actually being in front of people. Unlike in person, where eye contact with individual audience members is brief and constantly shifting, on camera, your stage is…

Zoom

7 min read

Everyone’s on Camera and Nobody Knows What They’re Doing
Everyone’s on Camera and Nobody Knows What They’re Doing
Zoom

7 min read


Aug 2, 2017

The genius of “Minute Plus”

(This article hints at a much bigger topic that I’m sure I’ll attack eventually — the difference between what makes something easy to learn and what makes something easy or productive to use are not the same thing.) Given a task where one approach requires 3 steps and another approach…

Design

3 min read

Design

3 min read


Jun 12, 2017

Resources from Customer Service 101

Below are links and resources from the presentation on June 15th. Behave: The Biology of Humans at Our Best and Worst www.amazon.com Rory Sutherland: The Wiki Man "Rory Sutherland is as outspoken as he is creative. A champion of behavioural economics and an early adopter of new…www.amazon.com Nudge: Improving Decisions About Health, Wealth, and Happiness www.amazon.com Thinking, Fast and Slow Major New York Times bestsellerWinner of the National Academy of Sciences Best Book Award in 2012Selected by the New…www.amazon.com

Books

1 min read

Books

1 min read

Daniel Brown

Daniel Brown

8 Followers

I make software things and write cookbooks

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